1. Booking Process:
By using our website or services, you agree to abide by the terms and conditions outlined herein. Bookings made through Celebrato Adventures Travel Agency LLC are always subject to availability and confirmation. We reserve the right to accept or reject bookings at all times based on availability and other relevant factors.
2. Payment and Pricing:
All prices quoted are in United Arab Emirates Dirhams (AED) unless otherwise specified. Payment for bookings must be made in full at the time of reservation unless otherwise agreed upon. Celebrato Adventures Travel Agency LLC reserves the right to adjust prices without prior notice due to currency fluctuations, tax changes, or supplier price modifications.
3. Cancellation and Amendments:
Cancellation and Amendment requests must be submitted to Celebrato Adventures Travel Agency LLC through our designated communication channels. Cancellation fees will apply based on the terms of the booking and the supplier’s policy. Amendments to bookings are subject to availability and will incur additional charges.
4. Travel Documentations:
It is the responsibility of the traveller to ensure that all necessary travel documents, including passports, visas, health certificates,….etc are obtained and valid for the duration of the trip. Celebrato Adventures Travel Agency LLC is not liable for any consequences resulting from missing, inadequate, or expired travel documentation.
5. Limitation of Liability:
Celebrato Adventures Travel Agency LLC acts as an intermediary between travellers and third-party suppliers, including airlines, hotels, tour operators, and transportation providers. While we make every effort to ensure the quality and safety of services provided, we cannot be held responsible for any loss, injury, damage, or inconvenience arising from the acts or omissions of these suppliers.
6. Intellectual Property:
All content, including text, images, logos, and trademarks, displayed on the Celebrato Adventures Travel Agency LLC website is the property of Celebrato Adventures Travel Agency LLC or its respective owners and is protected by copyright and other intellectual property laws. Unauthorized use or reproduction of the content is prohibited.
7. Governing Law:
These terms and conditions are governed by the laws of the United Arab Emirates. Any disputes arising from or related to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Dubai.
Privacy Policy:
1. Collection of Information:
Celebrato Adventures Travel Agency LLC may collect personal information from customers during the booking process, including names, contact details, payment information, and travel preferences. This information is used solely for the purpose of facilitating travel bookings and providing personalized services.
2. Use of Information:
Personal information collected by Celebrato Adventures Travel Agency LLC may be used to process bookings, communicate with customers, and personalize the travel experience. We may also use this information for marketing purposes, such as sending promotional offers or newsletters, with the option to opt-out at any time.
3. Data Security:
Celebrato Adventures Travel Agency LLC employs industry-standard security measures to protect the confidentiality and integrity of customer information. We utilize encryption, firewalls, and other security technologies to safeguard data against unauthorized access, disclosure, or altera-on.
4. Third-Party Disclosure:
Celebrato Adventures Travel Agency LLC may share personal information with third-party suppliers, such as airlines, hotels, and tour operators, to fulfil
travel bookings and arrangements. We do not sell or rent customer information to third pares for marketing purposes.
5. Access and Correction:
Customers have the right to access, update, or correct their personal information held by Celebrato Adventures Travel Agency LLC. Requests for access or amendments to personal data should be submitted in writing to our customer support team.
Refund Policy:
1. Refund Eligibility:
Refund eligibility is subject to the terms and conditions of the booking, including cancellation deadlines and supplier policies. Celebrato Adventures Travel Agency LLC will process refund requests in accordance with these terms and condi-ons and applicable laws.
2. Refund Process:
Refund requests must be submitted in writing to Celebrato Adventures Travel Agency LLC, specifying the reason for the refund and providing supporting
documentation, if required. Refunds will be processed to the original payment method used for the booking, unless otherwise agreed upon.
3. Cancellation Fees:
Cancellation fees will apply to refund requests based on the timing of the cancellation and the supplier’s policy. Celebrato Adventures Travel Agency LLC reserves the right to deduct cancellation fees and administrative charges from the refund amount, as specified in the booking terms and conditions.
4. Refund Timeframe:
Refunds will be processed within a reasonable time frame following the approval of the refund request. Processing times may vary depending on the payment method, banking instructions, and other factors beyond our control.
5. Non-Refundable Products:
Some travel products, such as non-refundable airline tickets, hotel reservations, or tour packages, may not be eligible for refunds. Customers are advised to review the terms and conditions of their booking carefully before making a purchase.
Celebrato Adventures Travel Agency LLC reserves the right to amend or update these terms and policies at any time without prior notice. Customers are encouraged to review these terms regularly for any changes or updates.
